Insights are useless unless they can be acted upon. i2i technology delivers your insights to your team at the point of customer interactions via mobile devices. Cloud delivered so you don’t have to. Monthly charged per customer record so that you can afford it.
The point of interaction with your customer is the opportunity your organisation has to create value or change the result. Make sure that you don’t waste these rare opportunities and are totally prepared whenever they arise be that proactively via a planned visit or reactively via an incoming call.
Empower your sales force
- Guided worklow
- Feedback mechanism on tablet – records visits, provides for additional data collection
Arm your customer services team
- Desktop implementation
- Tailored views by user type